Welcome to SAY Coaching

Stop Abandoning Yourself™ (SAY) Coaching is a structured, forward-focused coaching process designed to support women in identifying patterns, strengthening boundaries, and making aligned decisions. This agreement outlines expectations, responsibilities, and policies.

Scope of Coaching

SAY Coaching is not therapy, medical care, legal advice, or financial consulting. While Shenetta Iese is a Licensed Master Social Worker (LMSW), coaching sessions are not psychotherapy and do not diagnose or treat mental health conditions. If you are experiencing a mental health emergency, please contact 911 or your local crisis services immediately.

What Coaching Is

As your coach, Shenetta Iese will:

  • Provide structured reflection and pattern interruption
  • Ask direct, clarifying questions
  • Support aligned decision-making
  • Hold you accountable to the goals you identify
  • Maintain professional boundaries

What Coaching Is Not

Coaching does not:

  • Diagnose or treat mental health conditions
  • Provide crisis intervention
  • Make decisions for you
  • Offer legal, medical, or financial advice
  • Guarantee specific outcomes

Client Responsibility

By engaging in SAY Coaching, you acknowledge:

  • You are fully responsible for your decisions and actions
  • You are responsible for implementing insights outside sessions
  • Results depend on your participation and consistency
  • You are entering coaching voluntarily

Confidentiality

All information shared during sessions will be treated as confidential. Exceptions include: legal requirement to disclose; risk of harm to yourself or others. Sessions are conducted virtually. While secure platforms are used, absolute confidentiality of digital communication cannot be guaranteed.

Payment Policy

Payment is required in full prior to scheduled sessions unless otherwise agreed in writing. Session rates are provided during booking.

Cancellation & Rescheduling

A minimum of 24-hour notice is required to reschedule. Sessions canceled within 24 hours may be forfeited. If you are more than 15 minutes late, the session may end at the originally scheduled time.

Refund Policy

All completed sessions are non-refundable. Unused sessions may be rescheduled within 6 months of purchase unless otherwise specified.

Between-Session Communication

Brief email communication for scheduling or clarification is permitted. Coaching does not include crisis support or unlimited messaging. Response time is typically 1–2 business days.

Virtual Session Acknowledgment

Sessions are conducted via Zoom or phone. You are responsible for ensuring privacy and stable connection during your session.

Agreement & Consent

By booking a session, you confirm that you have read and agree to this Coaching Agreement & Policies page. Required checkbox text: "I have read and agree to the Coaching Agreement & Policies."